HOUSE RULES & HOME TRUTHS
Welcome and thank you for choosing Walnut Lodge for your getaway!!
We do promise you a great stay and to ensure that there are no unpleasant surprises later please do review the house rules and some home truths detailed below:
HOUSE RULES
- Check-in/ Check-out – Check-in is from 2:00 pm onwards and check-out is by 12 noon. Early check-in or late check-out may be accommodated upon request and availability. Guests are required to sign a consent form containing the rules and regulations on check-in.
- Cancellation Policy – Cancellations must be made 7 days before the scheduled arrival to avoid any charges. There shall be no refund for cancellations made less than 7 days prior to arrival date.
- Occupancy – The number of guests must not exceed the capacity of the accommodation as specified in your booking. Any additional guests would require prior approval and an extra charge.
- Pets – As the property is located amidst a forest which houses wild animals which include predators, we do not allow pets in the property to avoid any potential mishap. The property houses a pet dog on its premises for security purposes.
- Smoking – Smoking is strictly prohibited inside the lodge. A designated outdoor smoking area has been provided. Guests are advised to dispose of the cigarette ends in the ashtrays only. As the property is located in a forest smoking outdoors in areas other than the designated smoking area is strictly prohibited. We reserve the right to charge a penalty/ recover costs for damage to the forest area, if any.
- Damages – Guests are responsible for any damage to the property. Please report any issues immediately to ensure they are addressed promptly.
- Please respect the property and the surroundings. Noise should be kept to the minimum, especially after 11 pm at night.
- Liability – We are not responsible for any loss or damage to personal belongings. Please avoid leaving personal belongings unattended.
HOME TRUTHS
- The Walnut Lodge is a standalone property in a fairly secluded area and is situated in a forest on private land.
- The patch of the road, of about 1 km, leading to the property is motorable, however, not concrete/ paved.
- Due to the location of the property and the presence of wild animals, guests are advised not to step outside the walled boundary of the Villa.
- There are CCTV cameras that capture the exterior areas of the property and have been installed for security purposes only.
- The property is neither wheelchair-friendly nor pet-friendly.
- Guests do not have access to the kitchen.
- Mobile networks – Jio, Airtel and BSNL – work fairly well.
- Complimentary Wi-Fi is provided, and the network is subject to availability at any given time.
- The caretaker stays within the property and is available till 10:00 pm.
- The owners stay in another area on the same property to which guests do not have access.
- No alcohol is served by the Lodge.
- Children must be supervised while they are in or around the splash pool and forest area.
- Guests are urged to wear swimming attire in the pool and to shower before entering the pool.
We hope you have a pleasant stay at the Walnut Lodge and earnestly request you to treat the home with care. For any special requests or additional services, please inform us in advance.
Enjoy your stay!!